FAQ
Frequently Asked Questions
The content that users ask the most questions about, so it's easy to find quickly
A: Yes, we have a professional R & D team to provide you with technical support.
A:
1. the size of the battery pack
2. Battery pack voltage
3. Battery pack capacity
4. maximum continuous discharge/operating current
5. Cable and connector type
6. whether communication function or Bluetooth APP is required.
A: We will issue an official invoice to you, all you need to do is to pay to confirm and your order will be processed as soon as we receive it.
A: Shipments are made through logistics with whom we have a long standing relationship. Batteries are classified as dangerous goods, but rest assured that the goods will be delivered to you through our professional transport agents.
A: Yes, support custom logo.
A: Yes, support customers to place sample orders for quality testing.
A: Only public bank transfers are supported, payments from private accounts (WeChat, Alipay, etc.) are not supported at this time.
A: Yes, we have all kinds of documents needed for shipping such as MSDS, UN38.3, etc., and some special documents needed for shipping in some areas can also be applied for you.
A: Yes, we have all kinds of documents needed for shipping such as MSDS, UN38.3, etc., and some special documents needed for shipping in some areas can also be applied for you.
A: Yes, we have all kinds of documents needed for shipping such as MSDS, UN38.3, etc., and some special documents needed for shipping in some areas can also be applied for you.
A: Yes, we have all kinds of documents needed for shipping such as MSDS, UN38.3, etc., and some special documents needed for shipping in some areas can also be applied for you.
A: Yes, we have all kinds of documents needed for shipping such as MSDS, UN38.3, etc., and some special documents needed for shipping in some areas can also be applied for you.
A: Yes, we have all kinds of documents needed for shipping such as MSDS, UN38.3, etc., and some special documents needed for shipping in some areas can also be applied for you.
A: Yes, we have all kinds of documents needed for shipping such as MSDS, UN38.3, etc., and some special documents needed for shipping in some areas can also be applied for you.
A: Yes, we have all kinds of documents needed for shipping such as MSDS, UN38.3, etc., and some special documents needed for shipping in some areas can also be applied for you.
A: Yes, we have all kinds of documents needed for shipping such as MSDS, UN38.3, etc., and some special documents needed for shipping in some areas can also be applied for you.
A: Yes, we have all kinds of documents needed for shipping such as MSDS, UN38.3, etc., and some special documents needed for shipping in some areas can also be applied for you.
